Blog - Tampa

3 Examples of ImageFIRST’s Remarkable Customer Service

Posted by ImageFIRST on Sep 7, 2016 9:41:09 AM

Here at ImageFIRST® Tampa, we pride ourselves on putting our partners, patients and colleagues first. But you don’t have to take our word for it. Take a look at a trio of recent testimonials in which our customers have expressed deep appreciation for our remarkable customer service:

1 - Edward J. Hren, Jr. - Facilities Manager at Empath Health
“I am very pleased to recommend ImageFIRST for your health care laundry services. They have and continue to provide our organization excellent laundry service and reliable fulfillment. ImageFIRST satisfies all laundry service needs for our three health care facilities in Pinellas County, and our experience with this firm has been very positive.”

This testimonial means a lot to us. Empath Health is a nonprofit organization that provides care for anyone facing chronic or advanced illness. It feels great knowing that we are helping them make a difference by enhancing patient and partner experience.

2 - Jennifer Theriault - Office Manager at Bay Area Women’s Care
“The quality of the linens brings extra value to our patients and helps to maintain our image as a high-quality health care provider. In addition, the level of customer service has been outstanding, especially the service received from the delivery personnel…We are very satisfied with the service and quality we receive, and your company’s focus on customer service is greatly appreciated.”

Bay Area Women’s Care is doing great things, and we take pride in lending a helping hand.

3 - Maria Cecil - Administration Manager at Sponaugle Wellness Institution

“We have been using ImageFIRST laundry service for about 2 years and have absolutely enjoyed having them as our laundry service. We have never once had an issue with them. All of their employees are very helpful and friendly.”

Sponaugle Wellness Institution is one of the top healthcare practices in the entire Oldsmar (FL) area. We thoroughly enjoy our relationship with them and look forward to continuing this mutually rewarding partnership for many years to come.

These three are just a few of the many customers who have expressed their appreciation for ImageFIRST’s services over the years –that’s why we have over a 95% customer retention rate. As you can see, it’s not just our customers that we help, but their patients, as well, and that means the world to us.


The team here at ImageFIRST takes our customer satisfaction very seriously. From hiring Customer Advocates who consistently go the extra mile to performing quarterly customer satisfaction surveys, we are forever dedicated to serving you better. For more information, visit http://tampa.imagefirst.com or call 1-800-943-7472.